Notifications

With notification settings on KLASH, you can change the notifications you get in the browser-based version of KLASH on desktop and by email. The notifications are project and folder-based, meaning you can choose to subscribe to a project and then unsubscribe from specific folders within that project.

Note: This article relates to users with an account on KLASH. For non-registered users, see Sharing links with external users.

Changing your general notification settings

Change how you get notified in the app and by email by following these steps:

1. Navigate to your profile icon in the left-side panel, and click Account settings.

2. Scroll down to the Notifications section.

3. Make your changes, and click Save.

Disabling notifications from projects

You can disable notifications from a project by following these steps:

1. Navigate to the project where you want to disable notifications and click on the drop-down menu by the project name.

2. Disable notifications by clicking on the button next to Notifications. Your changes will be saved automatically.

Disabling notifications from folders

Disable notifications from folders by the following steps:

1. Navigate to the folder where you want to disable notifications.

2. Right-click on the folder and select Mute to turn off notifications.

3. Click Unmute to turn notifications back on.

Notifications for new comments

On KLASH, unread comments get a red pulsating dot. Click on the comment to mark it as read and remove the dot.

Push a notification to your project members

With Enterprise, you can notify your project members by changing the status of files and folders. Learn about Custom statuses.

Note: Notifications are not sent automatically for new file uploads. The reason is that the file uploader should have time to name, organize, and add metadata to the files before notifying the project members. As an uploader, you can notify the project members of new file uploads by changing the status of the files. Learn about Custom statuses.

FAQ

Do the notification settings affect mentions and changing the statuses on files?
No, mentions and changing the statuses on files are excluded from the general notification settings.

Why am I not getting any email notifications even though the notifications are enabled on KLASH?
Check your spam folder in your email inbox. If you still cannot find the email, contact KLASH support.

Does the recipient of a Share link get notifications on new file uploads and comments?
No, they do not. Onboard the project members onto KLASH to notify them of new file uploads, and have them get notifications from new comments through the notification system for signed-in users. Learn about Custom statuses.